The health and well-being of our team and the public is our primary concern. Therefore due to COVID-19 situation in South Africa, HX 2020 has been postponed until further notice.

Bringing together Harcourts team members from across South Africa to learn, connect and be inspired.


Upskill in the key areas that matter most.


Heaps of time to network and celebrate success.


Get excited about the future of real estate and your career.

26 – 27 May 2020

Wild Coast Sun, Port Edward

Registration Packages Below



Tuesday, 26th May 2020

09:00 Conference Registration
10:00 Conference Launch
10:30 CEO Opening Address
11:10 Richard Mulholland – Hacking the Expectation Engine
12:10 The Private Property Masterchef Challenge
16:30 Hotel Check In
19:00 The Payprop Theme Dinner


Wednesday, 27th May 2020

09:00 Welcome Day 2
09:10 Joey Evans – From Para to Dakar
10:10 Steve Caradoc-Davies – Harcourts International
10:45 Lightening Talk – Martin Cooper
“No. 1 Harcourts Business Owner Internationally”
11:15 Refreshment Break
12:15 Andy Preston – Stand out Selling
13:15 Lightening Talk
13:30 Lunch Break
15: 00 Lightening Talk – CX, Greatest Moments
15:15 Chairman’s Closing Closing Address – Rob Ketjen
15:25 Robin Banks – Mastering People Dynamics
18:30 Pre-Dinner Drinks
19:00 The Standard Bank Gala Dinner
01:00 After Party

2020 Keynote Speakers


Hacking the Expectation Engine

We think we need to exceed our customer’s expectations, but what we really need is to hack their expectation engine completely. Being better than expected is simply not good enough, if you want to be remarkable you need to become “the unexpected”.

This talk looks at practical ways that we can make the unexpected become our competitive advantage.


From Para to Dakar

Joey had a dream to ride in the Dakar Rally, this dream was shattered, when in 2007 during a local race, he sustained serious injuries, leaving him paralyzed from just below his chest. Doctors said he had a 10% chance to walk again

The journey from paraplegic to Dakar Rally finisher over the past 10 years has been one filled with many emotions, challenges, setbacks and victories. Joey will entertain, motivate and inspire you as he takes you along on the journey to an impossible dream.


Stand out Selling

Andy Preston is one of the world’s top sales speakers and trainers, he is ranked as the UK’s number 1 sales expert by LinkedIn, listed in the World’s top 20 sales gurus and was a professional buyer and top sales person in his industry.

Andy’s presentation deals with all aspects of sales, persuasion and influence. It is designed to improve the attitude / motivation, skills, tactics and results of sales people.


Mastering People Dynamics

Robin’s presentation will assist you to understand and apply a theoretical and practical model for managing relationships and personal development, know key strengths and development areas in relation to personal communication style, needs and preferences, identify the dynamics that take place between people and improve productivity through improved interpersonal relationships and team working.

Registration Package

HX Early Bird Special Registration Rate


Bookings close 10 April 2020

  • Package includes:
  • HX Launch
  • Payprop Theme Dinner
  • The Standard Bank Gala Dinner
  • Tuesday and Wednesday Day Sessions

Single Registration

HX Early Bird Special Registration Rate


Bookings close 10 April 2020

  • Package includes:
  • HX Launch
  • Payprop Theme Dinner
  • The Standard Bank Gala Dinner
  • Tuesday and Wednesday Day Sessions

Group Registration

Optional Activities

The Wild Coast Sun has so much to offer, why not make the most of your stay and enjoy one of these activites.

For your convenience, these can be booked with your conference registration package.

Monday 25th May 2020

Golf Challenge

Can you win the title of “Harcourts Golfer of the Year”?

Taking place on the challenging 18-hole championship golf course that stretches along the expansive Wild Coast in the Eastern Cape, the Wild Coast Sun Country Club forms part of the South African PGA circuit. With its par-70 card rating, the course boasts magnificent ocean views and magnificently curated fairways and greens.

Horse Riding

There’ s a certain dreamlike romance to riding a horse on a beach. It’s a bucket list kind of thing. And quite simply, there is no better place to ride than at the Wild Coast Sun. The beach is a massive wide open space, remote and unspoiled. There are many caves, cliffs, outcrops and isolated bays to explore and a walking trail leads you to a petrified forest.

Quad Biking

Situated at the famous Wild Coast Sun Resort & Casino, we offer tours with award winning photo opportunities and breathtaking backdrops. Choose either our Segway tours along the beautiful botanic forest or a tour of the famous golf course, renowned for its rugged beauty and stunning sea views of the Indian Ocean. Or choose our Quad Tours which offer breathtaking trails, a customised off-road experience exploring the Wild Coast Resort in a unique and thrilling way. Whether you are a beginner or experienced rider, thrill seekers of all ages will enjoy this adventure!

Tuesday 26th May 2020

From 6am to 7am on Tuesday and Wednesday mornings

Beach Walk

The stretch of coastline at the Wild Coast Sun is known for its fossil reefs and caves that are about 8.5million years old. By joining one of our walks you can see petreified trees, ammonites, giant clams, turtles and caves lined with fossil shells.

Zumba on the Beach

Get you blue blood pumping and Join us for an early morning workout on the stunning Wild Coast beaches.


The Payprop Theme Dinner
– A Night at the Museum

You’re invited to spend a Night at the Museum!

The HX 2020 theme will be a marvellous night of mystery and a clash of cultural and historical displays since the beginning of time!
Join us after dark, when the doors close and all the magic and secrets of the past come to life and unravel before your very eyes!

Dress code: Take inspiration from anywhere in history – from the prehistoric era, to the great pioneers of the renaissance, to the civil war and anything in between – as long as it existed or exists, it’s fair game! Wow us with your novel display and be the most exciting exhibit on this spectacular Night at the Museum!

The Standard Bank
Gala Dinner

The highly anticipated National Awards Dinner is a black-tie event and a fantastic way to wrap up Conference. Join us as we wrap up Conference 2020 with the countdown and celebration of our top offices and individuals for 2019/20


We have secured some fantastic accommodation room rates for HX delegates! Prices quoted are per person, per room, per night, and are inclusive of VAT and breakfast.

Wild Coast Sun

Single Accommodation R1404
Sharing Accommodation R802

Business Partners





It’s an event you don’t want to miss!

Check out a recap of photos from Conference 2019 here.

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