2019 Conference Speakers

In 2019, the line-up of speakers for New Zealand’s National Conference is fantastic! Hear from a variety of successful business people, sales agents, and motivational speakers. Read about them below.


keynote speakers

Andy Lark

Marketing & Digital Leader. Entrepreneur. Amazon best-selling author. Speaker & Coach.

Session Topic: Change or Die: Reaching and Engaging the Connected Customer

Session Bio:
Would you change if your life depended on it? How will you change in the face of unprecedented disruption? How will you “Uberfy” and “Amazon” your business to future-proof growth? What’s an ‘Nth Power’? These are just a few of the questions that will be answered in an entertaining and enlightening keynote by Andy Lark – a multi-award-winning marketer, entrepreneur and business leader. Achieving digital greatness requires shifting growth and innovation from purely the business agenda to be an integral part of vision and purpose.

• Understand: How to harness the power of technology disruption and out-innovate and sell.
• Experience: Real-world examples and techniques for out-innovating and out- marketing the competition from digital brand leaders like Commonwealth Bank, Uber, Air New Zealand, and Dell.
• Learn: tools like the “Moment of Doubt & Dissatisfaction” for creating winning digital products and services; and, Agile Management for rapid prototyping and development. How should we rewire a global business in the 21st century? Create: a new operating system for your business that drives innovation, collaboration and extraordinary results.

Learn how Xero became a Unicorn and how Commbank reinvented its brand and digital offering – and in the process how both became regarded as the most innovative companies in their markets. Learn how Spicers and Air New Zealand create Peak Experiences to become the most loved brands in their industries. Where other
speakers talk to theory, Andy will speak to direct experiences of working with teams to out-innovate and manoeuvre the competition.

Andy Lark is globally recognised for his marketing and leadership in high growth start-ups and Enterprises. He has built one of the most successful SaaS start-ups into a global software powerhouse; launched apps used by millions every day; lead the transformation of Australia’s most vibrant financial services brand; and, built one of the largest eCommerce sites in the world.

Most recently he was the chief business officer for global accounting software company Xero – named by Forbes as the world’s most innovative company. He previously held senior positions at Commonwealth Bank of Australia, Dell, LogLogic, Sun Microsystems, Nortel Networks and Fleishman-Hillard. He is a non-executive director of Mercury Energy and SLI Systems. Andy, a Kiwi, is a passionate supporter of NZ and Australian entrepreneurs and he has won over 100 awards for work in building brands and creating online capabilities. His work was recognized with the NZ Government’s prestigious World Class New Zealander Award and the Flying Kiwi Award for outstanding contribution to the NZ technology sector.

John Maclean

Inspirational Speaker.

Session Topic: How Far Can You Go?

During fitness training near his hometown in June 1988, John was hit by an 8-tonne truck as he rode his bike.

The impact resulted in John suffering multiple breaks to his pelvis and back, a fractured sternum, punctured lungs, a broken arm, and left John a paraplegic.

It took astonishing courage and determination, but somehow this near-fatal accident was the making of him. Despite the grief of what he had lost, the excruciating physical pain and the challenges of daily life in a wheelchair, John decided he would become bigger and stronger than ever. He set about proving himself in the toughest sporting events the world had to offer.

snapshot speakers

Chris Helder

International Keynote Speaker and Best Selling Author
Also speaking at the Property Management Workshop

Session Topic: Useful Belief, The Future of Thinking
• Learn about practical, pragmatic thinking and how we can shift our focus very simply, for greater results in a world of uncertainty.
• Bring “Useful Belief” into your conscious awareness to allow you to filter and open the possibilities of your business and your life.

PM Session Topic: Cut the Noise, Greater Focus, Better Results
• Learn how to identify what gets results and what is simply a waste of time.
• See immediate impact on your ability to FOCUS and PRIORITISE for greater success.

Chris Helder is a business communication genius and master storyteller whose presentations have radically transformed how thousands of people worldwide communicate with clients, customers, colleagues, staff and teams. He has been a professional speaker for 18 years and has done over 2,450 presentations around the world.
He is the author of three bestselling books “The Ultimate Book of Influence” which has been published in five languages, “Useful Belief”, which is one of the highest selling Australian business books of all time and Cut The Noise which is about achieving better results with less guilt.
His global client list includes: Citibank, Merrill Lynch, Glaxo Smith Kline, Toyota, Mercedes Benz, Fuji Xerox, Levi’s, Realtor.com and Olympic Winter Institute of Australia. Chris speaks at conferences in the areas of communication, influence, human potential, leadership and mastering the face-to-face customer experience.

Claire Turnbull

Nutritionist & Author

Session Topic: Create a Healthier Life That Works – From Knowing, to Doing

Three key takeaways from my session:
1. Re-program your habits
– Identify and name the key triggers and habit loops which end up taking you off course
– Decide on a NEW pattern of behaviour when you are triggered which will become your new default
– Every time you recognise a trigger, practice your NEW behaviour until it becomes normal

2. Change the ease of access
– We are lazy by nature so will make the EASIER choice
– Make the healthy choices EASIER and the less healthy choices or distractions much harder to access

3. Sort your sleep out
– Exposure your eyes to natural light for at least 20mins a day
– Manage your intact of stimulants or internally, your body will respond like you are being chased by a tiger while you are sleeping

Claire is a qualified nutritionist who has been working in the health and wellness industry for over 15 years.

Claire is the Nutritionist for Healthy Food Guide magazine, TVNZ Breakfast and Newstalk ZB as well as featuring in three prime time TV shows. Claire is also the owner and director of the private nutrition practice and corporate wellness company Mission Nutrition.

Claire’s passion is to help make it easier for others to eat well and live happy, balanced lives. Her approach is real, practical and very down to earth. She balances her work with two young children (aged five and one) so she really knows what it is like to juggle and have to find solutions that work in the real world.

Claire is a professional speaker, has published two best sellers with penguin random house: Lose Weight for Life and Feel Good for Life and she has also released a wellness diary called ‘It’s a beautiful day’.

Outside of work as well as spending time with friends and family, Claire interval training at the gym, cooking and travelling around NZ as well as overseas.

Tanja M Jones

Chief Executive Officer, TMJ Coaching

– Shift your concern to influence and transform your reasons into results
– Learn the 5 steps to sales confidence in all market conditions
– Gain a simple strategy to master your mindset and rise resilient in a world of rejection

– Learn the 3 causes of upset and how to turn conflict into clarity with ease
– Discover the 3 layers of listening and how to be of influence
– Gain a simple strategy to park the funk and rise resilient

As a leadership and mindset specialist Tanja, dedicates her time and energy to empowering real estate leaders, teams and property professionals both nationally and internationally to grow themselves and their business in the least amount of time.

After having less than impressive experiences with real estate agents, back in November 2014, whilst looking to sell her family home, Tanja decided to niche her peak performance coaching business into the real estate industry, with the aim to elevate the rapport building skills of agents and the leadership within national brands.

Within two months of starting her business Tanja began facilitating training programs and workshops for hundreds of professional and leading brands across the country.

In 2017, Tanja was recognised as an​ ‘INDUSTRY INFLUENCER’​ by Elite Agent Magazine and in her fourth year Tanja was honoured to be a finalist for the 2018 Real Estate Business (REB) Awards as ‘​INDUSTRY INFLUENCER OF THE YEAR’.

Tanja’s research found that 76% of real estate businesses in Australia and New Zealand were either making marginal growth (less than 10%), flat lining or declining in their annual performance. This revealed, at the time of the research, that only 24% of real estate businesses were actually making any money. This figure is less now. Tanja discovered that the differentiator between the two statistics was fundamentally, leadership.


The Bucket List Guy

Session Topic: Build Your Bucket List & Change Your Life
Session Bio:
People think they are going to live forever & that they have all the time in the world to do all the things that they want to do in their life. But in reality, life gets cut short for most & they end up having regrets. This seminar inspires people to stop sleepwalking through their lives & offers them a new perspective to look at their lives through. As a result, they’ll leave deeply inspired not wait for the ‘perfect time’ or ‘someday’ to #tickitB4Ukickit!

In this session you will:
• Get a massive wake-up call when using the Life Grid
• See how your Reverse Bucket List leads to a huge gratitude shift
• Unpack The M.Y.B.U.C.K.E.T.L.I.S.T. Blueprint to create a personally meaningful & holistic Bucket List

Life’s Way Too Short!

Trav Bell is The Bucket List Guy…The Worldʼs #1 Bucket List Expert.
As a self-appointed ʻBucket Listologistʼ, Trav helps people live their
Bucket List before it’s too late! His unique life-engagement message
wakes people up, stops ground-hog days & engages people to seek
more fulfilment.
He says, “A Bucket List is a tangible Life Plan…where our Business
Plan or Career Plan should fit into our Life Plan & not be the other way
No one practices what they preach more than Trav. His ‘crazy’ globetrotting adventures are contagious, hilarious & always fresh. He is author of the book, The M.Y.B.U.C.K.E.T.L.I.S.T. Blueprint, a TEDx
Thought Leader, a globally recognized Certified Speaking Professional
& is also the CEO of Bucket List Coaches who are on a mission to help
10 million #BucketListers #tickitB4Ukickit.
Before Trav became ʻThe Bucket List Guyʼ, he founded & franchised a
chain of personal training studios across Australia. Starting with 1 client, he & his team went on to do over 2 million personal training sessions & motivated 10’s of 1000’s of clients.

This is why Trav is now regarded as one of the world’s most in-demand personal development speakers.

Andrew North

Auctioneer, Harcourts Cooper and Co Real Estate

Session Topic: Why Auctions is the method to dominate in this market

Session Outline:
– Why this is still an auction market
– Dealing with only one buyer on auction day
– Creating urgency in a market lacking it
– The auction success formula

Andrew is the current NZ and Australasian Auctioneer of the year. He is a share holder in Harcourts Cooper and co and currently is working as an auctioneer and Branch Manager in the business. With over 22 years industry experience he has seen and survived all markets.

Marty Ritchie

Sales Consultant, Harcourts Team Group Realty

Session Topic: A live “On Stage” Listing presentation

Session Outline:
– The structure and preparation behind every successful presentation
– The words to deliver the information a seller needs to ensure they make the correct decision
– The answer to the “Fee” question
– Why a seller making an investment in marketing is critical to their result

Marty has worked hard to market his real estate expertise for the area between Tawa and Pukerua Bay.

His excellent sales results and client endorsements have made him a household name.

“Marty is a man of meticulous detail who is dedicated to providing the highest levels of customer service in real estate. His open and honest communication style and ability to negotiate has resulted in countless property sales.
Marty is a professional who understands his clients’ needs and will work with you to create the perfect campaign to suit your requirements. Marty is supported by his team who are dedicated to providing outstanding service to client needs.

People go to Marty to get the job done – simple

Theo Smith

Sales Consultant, Harcourts Advantage Realty

Session Topic: Team Theo – “We don’t do things differently – we do it better”

Session Outline:
– The structures that drive constancy within the business
– How to communicate directly, concisely, and maintain relationships and trust
– Build a profile and image that attracts the business and clients you wish to work with
– How to stretch into the higher value market

Driven to achieve right from day one in the real estate industry, Theo has a 20 year history of success. This success stems from his desire to get better, every day, and that the top is never the top. His consistent ranking (2012 – 2018) as the number one agent for the Harcourts Group in the Bay of Plenty and in the top 20 internationally (2015 – 2018) out of over 6,000 agents. This is testament to this hard work and drive to achieve the best for his clients.

Theo’s passion is property and outside of selling he is active within the investment and developing arena, with his focus being on change use of land and commercial.


Sadhana Smiles

Chief Executive Officer – Property Management, Harcourts International Ltd

Session Topic: Colour and Spice (a little naughty and nice)
In this keynote Sadhana will share her
• playbook for how to blaze “your” own trail and create your own career path
• being brave enough to speak up and shake things up
• sharing her lightest and darkest days
• rebuilding her life and relationships to become one of the most respected women in her industry

Sadhana Smiles is a Global CEO and Director of Harcourts Move and Founder of Links Fiji. She epitomises the concept of having it all. Arriving in Australia as a migrant at the age of 16, she has blazed her own trail in business. She is authentic, funny and resonates with audiences as they connect with her incredible story.



Harcourts Hamill Realty


Harcourts Grenadier Real Estate


Harcourts Blue Fern Realty


Harcourts Blackham & Co Real Estate


Harcourts Blue Fern Realty


Harcourts Holmwood Real Estate


Harcourts ETB Realty


Harcourts Bay of Islands Realty

property management speakers

Jodie Stainton

Growth Leader, Coronis Headquarters, Queensland

Session Topic: Everything Speaks

Session Outline:
“It was a Harcourts CEO that once told me, ‘Jodie, Everything Speaks. He was right and it was never more evident to me than when I went through the worst time of my life, having the greatest customer service experience in my life.”

Beginning as a cadet valuer, Jodie quickly sought to work in a Real Estate Agency and like many do, ‘fell’ into property management. Quickly realising her passion, she has worked in all areas from reception, leasing, property management and business development to leadership roles including State Manager with a large international franchise for several years. She was also responsible for delivering the first of its kind, property management only franchise brand to the marketplace.

Most recently, she headed up Leading Property Managers Association (LPMA) in a national role and worked across its sister company, Ailo, as a subject matter expert, assisting the development of innovative technical solutions for the industry. Believing wholeheartedly that growth is the lifeblood of any agency, at Coronis Jodie is responsible for leading the growth efforts across property management.

Joanne Rae

Head of Property Management, Real Estate Institute of NZ (REINZ)

Session Topic: REINZ Property Management Update

REINZ is delighted to announce that it has recently appointed Jo Rae as the new Head of Property Management. Jo brings significant experience to her new role, having worked in property management since 1990.

She has worked in a variety of roles over the years including owning an independent property management company, through to Business Development Manager for an established franchise company. Jo has been a member of REINZ since 1993 and became a REINZ Accredited Property Manager in 2016. Jo’s role will see her responsible for leading on REINZ’s Property Management Strategy which will include keeping abreast of all the latest legislation (including the Residential Tenancies Act), keeping members informed of industry changes, and further developing REINZ’s offering to Property Management Members.

She joins REINZ from Harcourts Charlton Realty Ltd where as Operations Manager for Property Management she is responsible for developing and delivering an established property management service. Prior to this, Jo owned the successful and independent property management company, Bay Area Property Management in Ponsonby from 1997 to 2009.

Leonie Freeman

Business Futurist, Entrepreneur & Speaker

Session Topic: Leadership CPR
Courage – Purpose – Resilience
Session Bio:
Whatever leadership role we play, – whether we are employees, managers or business owners – we all know the pace of change in our property industry is increasing, and we are pedalling harder to keep up. The key leadership challenge for us all is to anticipate the overwhelming challenges and get ahead of the curve. Leadership CPR is a framework which provides key lessons and learnings from a property perspective for everyone based on
• Courage
• Purpose
• Resilience

In my presentation you will learn 3 key things:
• Key leadership challenges that many people face
• 3 attributes of leadership success – courage, purpose, resilience
• Powerful property stories that provide examples using the Leadership CPR programme

Leonie Freeman has spent her whole career in the property industry and is currently the Chief Executive of the Property Council of New Zealand.

She is a business futurist, property consultant and entrepreneur.
This has included creating the concept of what is now realestate.co.nz. This venture was originally known as RealENZ.co.nz and was one of the first major commercial websites launched in NZ in August 1996.

Her next project involved the purchase of a small run-down residential property management business. Leonie totally transformed ‘Interactive’ before selling it in 2007.

In the past 10 years she has focused on making a contribution. This has included time in the public sector which included being brought into Housing New Zealand as the General Manager of Development with responsibility to turn it around in 2014.

She has been a director of the listed company – Goodman Property Trust since 2011.

In October 2016 she launched a philanthropic and independent initiative with the sole purpose of solving Auckland’s housing crisis called thehomepage.nz, and has been a regular and sought after print, radio and TV commentator.

Leonie was awarded the Property Institutes Life membership and the Supreme Property Award for 2017.

Sadhana Smiles

Chief Executive Officer, Property Management, Harcourts International Ltd

Session Topic: Unfiltered – Future of Property Management
Session Outline:
In this session Sadhana will share with you
• What is the future of property management
• Quick wins to get your business future ready
• How to get yourself future ready

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